Refund / Return Policy

Qenazilah

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email [email protected] with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Qenazilah is operated by Dongguan Chenqi Trading Co., Ltd.

Company Name: Dongguan Chenqi Trading Co., Ltd.

Address: No. 26, Heyu 3rd Lane, Huangjiang Town, Dongguan, Guangdong, China

Phone: +86 15690706565

Email: [email protected]